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Your quality and training team are working highly motivated 24/7, but unqualified staff are increasingly caught at work. You are skeptical that you always comply to your approval. When you ask for reports you generate a lot of effort and it takes quiet a long time. The information you are getting are not always complete or even contradictory. 

We need to make qualification management simple and controllable 

You need a tool which can give you the status of your qualified staff with one click and which send warnings to all affected people in case a qualification is expiring so they act in advance. This tool also needs to send latest qualification status to your capacity and task preparation tools. This makes your qualification management more reliable and efficient.